BC MedEquip Home Healthcare – Lower Mainland, BC
Full-time, Permanent

ABOUT BC MEDEQUIP

BC MEDEQUIP Home Health Care Ltd. in Coquitlam, BC, provides top-notch service, products, and pricing in medical equipment and supplies for all home healthcare needs. We supply, install and service products that help seniors and injured people maintain their independence and live a safe and healthy lifestyle with dignity. As a Premier supplier of Home Healthcare products, we carry a wide range of medical equipment like hospital beds, patient lifts, wheelchairs, mobility aids and home accessibility products. We are a trusted locally-owned family business that serves the needs of our customers in communities throughout the Lower Mainland and the Fraser Valley.

Job description:

Do you care about helping people and want to use your skills to enhance the daily lives of others? Then this may be THE career opportunity for you.

BC MedEquip Home Healthcare supplies, installs and services products that help seniors and people that experienced injury maintain their independence and live a safe and healthy lifestyle with dignity. As a Premier supplier of Home Medical Equipment, we supply products like hospital beds, patient lifts, wheelchairs, mobility aids and home accessibility products and are a trusted, caring company that demonstrates family values by serving the needs of our customers in communities throughout the lower mainland.

We are looking for caring individuals who want to make a real difference in the lives of others, build relationships and really show the “we care”. If you have a positive attitude; can work within a team environment, works independently; attention to detail; organization skills to meet deadlines; willingness to learn and be part of this growing company; clear and concise communication skills both verbal and written then maybe this position may be right for you.

JOB REQUIREMENTS:

We are expanding and searching for caring individuals who bring the following skills: Positive Attitude; Works within a Team environment as well as Works independently; attention to detail; organization skills to meet deadlines; willingness to learn and be part of this growing company,

If you recognize yourself in this description, we want to hear from you.

WORK HISTORY AND EDUCATIONAL REQUIREMENTS

• Customer service: 1 year (required)
• Data entry: 1 year (required)
• High school Graduation is required. Post secondary education is preferred
• Computer skills, including Microsoft Office Suite, Word, Excel, PowerPoint
• Previous experience in Home Healthcare customer service focused employment is desirable
• Applicants with relevant experience in customer service, data entry, retail sales are always welcome, but the right personality and genuine desire to work within the Team environment and assisting customers is important. Full Training will be provided.
• Criminal Record Check is required.

FUNCTIONS FOR THE CUSTOMER SERVICE REPRESENTATIVE:

• Provide customer service by answering incoming calls from customers, therapists, healthcare professionals, assisting in-store sales with walk in customers.
• Process new order intakes, efficiently and effectively, an attention to detail regarding billing, work orders, deliveries, service, rental equipment, demonstration of equipment and assisting with arranging trials of equipment for customers.
• The position is Monday through Friday, and offers a competitive salary, Group benefits, including medical and dental coverage, life insurance and long-term disability, industry training, opportunities for advancement. We support personal and professional growth.
• Thank you in advance for your interest in our Company. We regret that we can only respond to candidates chosen for an interview

Qualifications:

• Excellent communication skills
• Computer literate with Microsoft Office, Internet, and email
• Technical skills: knowledge and experience with mechanical and electrical systems
• Listens well and retains instructions; accepts constructive feedback from supervisor.
• Requires pushing, pulling, including occasional lifting of 100 lbs.
• A strong work ethic and outgoing positive attitude
• Can work independently and problem solve when issues arise.
• Must have excellent customer service, organizational and time management skills and detail oriented.
• Competent to perform the Services in a healthcare setting.

Company Benefits:

• We believe that people should be recognized and rewarded for their hard work, dedication, and excellent performance. B.C. MedEquip has several programs to recognize accomplishments within the company and the communities we serve.
• The opportunity to expand your knowledge and skill set with a top-performing team.
• We offer competitive benefits (Extended Health, Dental, Vision travel, disability insurance)
• Room to grow within the organization.
• Ongoing coaching, mentoring and paid training programs.
• Weekday Monday to Friday 9 to 5.
• Fun culture
• Paid overtime
• Wages are negotiable based on your qualifications and related experience. Please send us a cover letter and resume and include your expected wage.

Job Type: Full-time

Salary: Starting at $21/hr, wage depends on past experience and skill level. 

Schedule:

• 8 hour shift Monday-Friday, Some Saturdays